This Privacy Policy (the
“Policy”) governs the manner in which
the Platform collects, uses, maintains and
discloses information of its users. The
Policy also describes the practices that We
apply to such user information, user’s
privacy rights and choices regarding their
information. To clarify, this Policy applies
to all users of the Platform (referred to as
“Learners”, “You”, “Your”).
By accessing and using the Platform,
providing Your Personal Information, or by
otherwise signalling Your agreement when the
option is presented to You, You consent to
the collection, use, and disclosure of
information described in this Policy and
Terms of Use and we disclaim all the
liabilities arising therefrom. If You do not
agree with any provisions of this Policy
and/or the Terms of Use, You should not
access or use the Platform or engage in
communications with us and are required to
leave the Platform immediately. If any
information You have provided or uploaded on
the Platform violates the terms of this
Policy or Terms of Use, we may be required
to delete such information upon informing
You of the same and revoke Your access if
required without incurring any liability to
You. Capitalized terms used but not defined
in this Privacy Policy can be found in our
Terms of Use. Please read this Policy
carefully prior to accessing our Platform
and using any of the services or products
offered therein. If you have any questions,
please contact us at the contact information
provided below.
-
PERSONAL INFORMATION
“Personal Information” shall
mean the information which
identifies a Learner i.e., first and
last name, identification number,
email address, age, gender,
location, photograph and/or phone
number provided at the time of
registration or any time thereafter
on the Platform.
“Sensitive Personal
Information”
shall include (i) passwords and
financial data (except the truncated
last four digits of credit/debit
card), (ii) health data, (iii)
official identifier (such as
biometric data, aadhar number,
social security number, driver’s
license, passport, etc.,), (iv)
information about sexual life,
sexual identifier, race, ethnicity,
political or religious belief or
affiliation, (v) account details and
passwords, or (vi) other
data/information categorized as
‘sensitive personal data’ or
‘special categories of data’ under
the Information Technology
(Reasonable Security Practices and
Procedures and Sensitive Personal
Data or Information) Rules, 2011,
General Data Protection Regulation
(GDPR) and / or the California
Consumer Privacy Act (CCPA)
(“Data Protection Laws”) and
in context of this Policy or other
equivalent / similar legislations.
Usage of the term
‘Personal Information’ shall
include
‘Sensitive Personal
Information’
as may be applicable to the context
of its usage.
-
INFORMATION WE COLLECT:
We may collect both personal and
non-personal identifiable
information from You in a variety of
ways, including, but not limited to,
when You visit our Platform,
register on the Platform, and in
connection with other activities,
services, features or resources we
make available on our Platform.
However, please note that-
-
We do not ask You for
Personal Information unless
we truly need it; like when
You are registering for any
Content on the Platform.
-
We do not share Your
Personal Information with
anyone except to comply with
the applicable laws, develop
our products and services,
or protect our rights.
-
We do not store Personal
Information on our servers
unless required for the
on-going operation of our
Platform.
-
Personal Identifiable
Information:
We may collect
personal-identifiable
information such as Your
name and emails address to
enable Your access to the
Platform and
services/products offered
therein. We will collect
personal-identifiable
information from You only if
such information is
voluntarily submitted by You
to us. You can always refuse
to provide such personal
identification information;
however, it may prevent You
from accessing services or
products provided on the
Platform or from engaging in
certain activities on the
Platform.
-
Non-Personal
Identifiable
Information:
When You interact with our
Platform, we may collect
non-personal-identifiable
information such as the
browser name, language
preference, referring site,
and the date and time of
each user request, operating
system and the Internet
service providers utilized
and other similar
information.
-
Cookies: To enhance
User experience, our
Platform may use 'cookies'.
A cookie is a string of
information that a website
stores on a visitor’s
computer, and that the
visitor’s browser provides
to the website each time the
visitor returns for
record-keeping purposes. You
may choose to set Your web
browser to refuse cookies,
or to notify You when
cookies are being sent;
however, please note that in
doing so, some parts of the
Platform may not function
properly.
-
HOW WE USE and SHARE THE
INFORMATION COLLECTED
We may collect and use Your Personal
Information for the following
purposes:
-
To provide access to
our Platform and/or the
services/products
offered therein:
We use the Your information
as collected by us to allow
You to access the Platform
and the services/products
offered therein, including
without limitation to
provide customer service,
fulfil purchases through the
Platform, verify User
information and to resolve
any glitches with our
Platform. The legal basis
for this processing is
consent or, where
applicable, our legitimate
interests in the proper
administration of our
Platform, and/or the
performance of a contract
between You and us.
-
To improve our Platform
and maintain safety:
We use Your information to
improve and customize the
Platform and
services/products offered by
us. Further, we also use
Your information to prevent,
detect, investigate, and
take measures against
criminal activity, fraud,
misuse of or damage to our
Platform or network, and
other threats and violations
to a third party's or our
rights and property, or the
safety of our Users, or
others. The legal basis for
this processing is consent
or, where applicable, our
legitimate interests in the
proper administration of our
Platform, and/or the
performance of a contract
between You and us.
-
To communicate with You
or market our
services/products:
We may use the email address
submitted by You to
communicate with You about
Your orders on our Platform,
our offers, new products,
services or even receive
Your feedback on the
Platform or any
services/products offered
therein. It may also be used
to respond to Your
inquiries, questions, and/or
other requests. If at any
time You would like to
unsubscribe from receiving
future emails, please write
to us at the contact
information provided below.
The legal basis for this
processing is consent or,
where applicable, our
legitimate interests in the
proper administration of our
Platform, and/or the
performance of a contract
between You and us.
We do not use Personal
Information for making any
automated decisions
affecting or creating
profiles other than what is
described in this Policy.
We do not sell, trade, or
otherwise exploit Your
personal-identifiable
information to others.
Limited to the purposes
stated hereinabove, we may
share generic aggregated
demographic information not
linked to any
personal-identifiable
information regarding
visitors and Users with our
business partners and
trusted affiliates.
-
YOUR CHOICES:
-
Limit the information
You provide:
You always have an option to
choose the information You
provide to us, including the
option to update or delete
Your information. However,
please note that lack of
certain information may not
allow You access to the
Platform or any of its
features, in part or in
full. For example:
information required for
Your registration on the
Platform.
-
Limit the
communications You
receive from us:
Further, You will also have
the option to choose what
kind of communication You
would like to receive from
us. However, there may be
certain communications that
are required for legal or
security purposes, including
changes to various legal
agreements, that you may not
be able to limit.
-
Reject Cookies and
other similar
technologies:
You may reject or remove
cookies from Your web
browser; You will always
have the option to change
the default settings on Your
web browser if the same is
set to ‘accept cookies’.
However, please note that
some of the
services/products offered on
the Platform may not
function or be available to
You, when the cookies are
rejected, removed or
disabled.
-
YOUR RIGHTS:
In general, all Learners have the
rights specified herein this
section. However, depending on where
you are situated, you may have
certain specific rights in respect
of your Personal Information
accorded by the laws of the country
you are situated in. To understand
Your rights, please refer to the
Country Specific Additional
Rights
below.
If you are a Learner, you may
exercise any of these rights by
using the options provided to you
within the Platform upon your login.
If however, you are facing any
issues or require any
clarifications, you can always write
to us at the address noted in the
‘Grievances’ section below,
and we will address your concerns to
the extent required by the
applicable law.
-
Right to Confirmation
and Access:
You have the right to get
confirmation and access to
your Personal Information
that is with us along with
other supporting
information.
-
Right to Correction:
You have the right to ask us
to rectify your Personal
Information that is with us
that you think is
inaccurate. You also have
the right to ask us to
update your Personal
Information that you think
is incomplete or
out-of-date.
-
Right to be
Forgotten:
You have the right to
restrict or prevent the
continuing disclosure of
your Personal Information
under certain circumstances.
-
Right to Erasure: If
you wish to withdraw/remove
your Personal Information
from our Platform, you have
the right to request erasure
of your Personal Information
from our Platform. However,
please note that such
erasure will remove all your
Personal Information from
our Platform (except as
specifically stated in this
Policy) and may result in
deletion of your account on
the Platform permanently,
and the same will not be
retrievable.
Remember, you are entitled to
exercise your rights as stated above
only with respect to your
information, including Personal
Information, and not that of other
Learners. Further, when we receive
any requests or queries over email
to the address specified in the
‘Grievances’ section below, then, as
per the applicable Data Protection
Laws, we may need to ask you a few
additional information to verify
your identity in association with
the Platform and the request
received.
-
PROTECTION OF YOUR
INFORMATION:
We take all measures reasonably
necessary to protect against the
unauthorized access, use, alteration
or destruction of Personal
Information or such other data on
the Platform. Our disclosure of any
such information is limited to –
-
our employees, contractors
and affiliated organizations
(if any) that (i) need to
know that information in
order to process it on our
behalf or to provide
services available on our
Platform, and (ii) that have
agreed not to disclose it to
others.
-
a response to a court order,
or other governmental
request. Without imitation
to the foregoing, we reserve
the right to disclose such
information where we believe
in good faith that such
disclosure is necessary to –
-
comply with
applicable laws,
regulations, court
orders, government
and law enforcement
agencies’ requests;
-
protect and defend a
third party's or our
rights and property,
or the safety of our
users, our
employees, or
others; or
-
prevent, detect,
investigate and take
measures against
criminal activity,
fraud and misuse or
unauthorized use of
our Platform and/or
to enforce our Terms
of Use or other
agreements or
policies.
To the extent permitted by
law, we will attempt to give
You prior notice before
disclosing Your information
in response to such a
request.
-
THIRD PARTY WEBSITES
You may find links to the websites
and services of our partners,
suppliers, advertisers, sponsors,
licensors and other third parties.
The content or links that appear on
these sites are not controlled by us
in any manner and we are not
responsible for the practices
employed by such websites. Further,
these websites/links thereto,
including their content, may be
constantly changing and the may have
their own terms of use and privacy
policies. Browsing and interaction
on any other website, including
websites which have a link to our
Site, is subject to that terms and
policies published on such websites.
-
CROSS-BORDER DATA TRANSFER
Your information including any
Personal Information is stored,
processed, and transferred in and to
the Amazon Web Service (AWS) servers
and databases located in India. We
may also store, process, and
transfer information in and to
servers in other countries depending
on the location of our affiliates
and service providers.
Please note that these countries may
have differing (and potentially less
stringent) privacy laws and that
Personal Information can become
subject to the laws and disclosure
requirements of such countries,
including disclosure to governmental
bodies, regulatory agencies, and
private persons, as a result of
applicable governmental or
regulatory inquiry, court order or
other similar process.
If you use our Platform from outside
India, including in the USA, EU,
EEA, and UK, your information may be
transferred to, stored, and
processed in India. By accessing our
Platform or otherwise giving us
information, you consent to the
transfer of information to India and
other countries outside your country
of residence.
-
DURATION FOR WHICH YOUR
INFORMATION IS STORED
We will retain Your information for
as long as it is required for us to
retain for the purposes stated
hereinabove, including for the
purpose of complying with legal
obligation or business compliances.
Further, please note that we may not
be able to delete all communications
or photos, files, or other documents
publicly made available by you on
the Platform (for example: comments,
feedback, etc.), however, we shall
anonymize your Personal Information
in such a way that you can no longer
be identified as an individual in
association with such information
made available by you on the
Platform. We will never disclose
aggregated or de-identified
information in a manner that could
identify you as an individual.
Note: If you wish to exercise any of
your rights (as specified in
‘Your Rights’ section below)
to access, modify and delete any or
all information stored about you,
then you may do so by using the
options provided within the
Platform. You can always write to us
at the email address specified in
the ‘Grievances’ section below
-
MODIFICATION TO PRIVACY
POLICY:
We may modify, revise or change our
Policy from time to time; when we
do, we will revise the ‘updated
date’ at the beginning of this page.
We encourage You to check our
Platform frequently to see the
recent changes. Unless stated
otherwise, our current Policy
applies to all information that we
have about You.
-
GRIEVANCES:
If you have any questions about this
Policy, wish to exercise your
rights, concerns about privacy or
grievances, please write to us with
a thorough description via email to
[email protected].
COUNTRY SPECIFIC ADDITIONAL
RIGHTS
-
TERMS APPLICABLE IF YOU ARE AN
INDIAN RESIDENT
Your Rights: If you
are located in India, you may have
the following rights under the
Personal Data Protection Bill (PDPB)
when it becomes a legislation. All
requests can be made by using the
option provided to you within the
Platform upon your login. You may
also write to us as stated in the
“Grievances” section above,
and we will address you concerns to
the extent required by law.
-
Right to Confirmation
and Access:
You have the right to get
confirmation and access to
your Personal Information
that is with us along with
other supporting
information.
-
Right to Correction:
You have the right to ask us
to rectify your Personal
Information that is with us
that you think is
inaccurate. You also have
the right to ask us to
update your Personal
Information that you think
is incomplete or
out-of-date.
-
Right to Data
Portability:
You have the right to ask
that we transfer the
Personal Information you
gave us to another
organisation, or to you,
under certain circumstances.
-
Right to be
Forgotten:
You have the right to
restrict or prevent the
continuing disclosure of
your Personal Information
under certain circumstances.
-
Right to Erasure: If
you wish to withdraw/remove
your Personal Information
from our Platform, you have
the right to request erasure
of your Personal Information
from our Platform. However,
please note that such
erasure will remove all your
Personal Information from
our Platform (except as
specifically stated in this
Policy) and may result in
deletion of your account on
the Platform permanently,
and the same will not be
retrievable.
-
TERMS APPLICABLE IF YOU ARE A
RESIDENT OF UNITED KINGDOM (UK),
A EUROPEAN UNION (EU) COUNTRY OR
EUROPEAN ECONOMIC AREA (EEA)
Your Rights: If you
are located in the United Kingdom
(UK) or European Union (EU) or
European Economic Area (EEA), you
have the following rights under the
UK and EU General Data Protection
Regulation (GDPR) respectively. All
requests should be sent to the
address noted in the
“Grievances” section above,
and we will fulfil requests to the
extent required by applicable law.
-
Right to access Your
Personal Information:
You have the right to
receive confirmation as to
whether or not Personal
Information concerning you
is being processed and,
where that is the case,
access to the Personal
Information can be sought;
-
Right to
Rectification:
Our goal is to keep your
Personal Information
accurate, current and
complete. Please contact us
if you believe your
information is inaccurate or
incomplete;
-
Right to Erasure: In
some cases, you have a legal
right to request that we
erase your Personal
Information;
-
Right to object to
Processing:
You have the right to object
to our processing of your
Personal Information under
certain conditions;
-
Right to restrict
Processing:
You have the right to
request that we restrict the
processing of your Personal
Information, under certain
conditions;
-
Right to Data
Portability:
You have the right to
request that we transfer the
data that we have collected
to another organization, or
directly to you, under
certain conditions;
-
Right to make a
complaint to a
government supervisory
authority:
If you believe we have not
processed your Personal
Information in accordance
with applicable provisions
of the GDPR, we encourage
you to contact us at email
address provided in the
‘Grievances’ section
above. You also have the
right to make a GDPR
complaint to the relevant
Supervisory Authority or
seek a remedy through the
courts. A list of
Supervisory Authorities is
available at:
https://edpb.europa.eu/about-edpb/board/members_en.
If you need further
assistance regarding your
rights, please contact us
using the contact
information provided below,
and we will consider your
request in accordance with
applicable law. You can
identify the supervising
authority of your concern by
visiting
https://edpb.europa.eu/about-edpb/board/members_en.
-
Right to not be subject
to automated
decision-making,
including profiling:
You have the right not to be
subject to a decision based
solely on automated
processing, including
profiling, which produces
legal or similarly
significant effects
concerning you.
We collect and process Personal
Information about you only where we
have a legal rationale to do so.
Specific legal rationale applied for
the same will depend on the type of
Personal Information collected and
the context in which the same is
being processed, including the
Services involved.
-
TERMS APPLICABLE IF YOU ARE A
CALIFORNIA STATE RESIDENT
If you are a California state
resident, then you have the
following rights to the extent, and
in the manner, set out in the CCPA:
-
The right to access the
Personal Information that we
hold on you;
-
The right to know what
Personal Information we
intend on collecting from
them before the point of
collection;
-
The right to opt in or out
of marketing, analytics, and
other similar activities;
-
The right to equal services
without discrimination; and
-
The right to request
deletion of Personal
Information.
The above rights, the manner in
which you can exercise the same and
the category of and the manner in
which we collect your information,
are detailed below.
-
CCPA NOTICE AT COLLECTION:
For purposes of the CCPA, in
collecting the information described
above, we collect the categories of
Personal Information listed below
from you:
-
Identifiers: We may
collect your name, email
address, mobile number,
username, unique personal
identifier, and Internet
Protocol (IP) address. We
use Identifiers as set forth
in the “How We Use and Share
the Information Collected”
section of this Policy, like
your name, contact
information, and device and
online identifiers.
-
Characteristics of
Personal Information
described in the
California Customer
Records statute:
We may collect your name,
email address, username,
unique personal identifier,
and gender. We use
Categories of Personal
Information described in the
California Consumer Records
statute as set forth in the
‘How We Use and Share
the Information
Collected’
section of this Policy.
-
Internet or other
electronic network
activity information:
We collect cookies as
described above, we will
automatically receive
information from your
browser and your device,
which includes the date and
time of your visit to the
Platform as well as your
location, Internet Protocol
(IP) address, domain server,
browser type, access time,
and data about which pages
you visit on the Platform.
We use Internet or other
electronic network activity
information as set forth in
the “How We Use and Share
the Information Collected”
section of this Policy.
-
Geolocation data: We
may collect your IP address.
We may use Geolocation Data
as set forth in the
“How We Use and Share
the Information
Collected”
section of this Policy.
-
Audio, electronic,
visual or similar
information:
We may collect your profile
picture or other audio or
visual information uploaded
as content to the Platform.
We use audio, electronic,
visual or similar
information as set forth in
the “How We Use and Share
the Information Collected”
section of this Policy.
-
Inferences: We may
make inferences based upon
the Personal Information
collected (such as
likelihood of retention or
attrition). We use Inference
information as set forth in
the “How We Use and Share
the Information Collected”
section of this Policy.
-
CCPA DATA PRACTICES DURING THE
LAST 12 MONTHS:
-
Personal Information
collected:
As described in this Policy,
we have collected the
categories of Personal
Information listed below
during the preceding 12
months:
- Identifiers
-
Characteristics of
Personal Information
described in the
California Customer
Records statute
-
Internet or other
electronic network
activity information
-
Geolocation data
-
Commercial
information
-
Audio, electronic,
visual, thermal,
olfactory, or
similar information
Inferences
-
Categories of
sources:
We have collected the
Personal Information
identified in this Policy
from you and our payment
processors.
-
Business and commercial
purposes for
collecting:
We have collected the
categories of Personal
Information listed above for
the following purposes:
-
Operate the
Platform;
-
Provide our Services
to you;
-
Honor our Terms and
Conditions and
contracts;
-
Ensure the privacy
and security of our
Platform and
Services;
-
Manage our
relationships with
you;
-
Communicate with
you;
-
Analyze use of the
Platform and our
Services;
-
Enhance your
experience;
-
Track visits to the
Platform;
-
Provide you with a
more personal and
interactive
experience on the
Platform; and
-
Usage analytics
purposes.
-
Personal Information
sold:
We have not sold categories
of Personal Information
during the preceding 12
months.
-
Personal Information
disclosed for a business
purpose:
We have disclosed for a
business purpose the
categories of Personal
Information listed below
during the preceding 12
months:
- Identifiers
-
Characteristics of
Personal Information
described in the
California Customer
Records statute
-
Internet or other
electronic network
activity information
-
Geolocation data
-
Commercial
information
-
Audio, electronic,
visual, thermal,
olfactory, or
similar information
Inferences
We have disclosed each
category of Personal
Information to the following
categories of third parties:
(1) corporate parents,
subsidiaries, and
affiliates; (2) advisors
(accountants, attorneys);
(3) service providers (data
analytics, data storage,
mailing, marketing, website
and platform administration,
technical support); and (4)
operating systems and
platforms.
-
CONSUMER RIGHTS AND REQUESTS
UNDER THE CCPA
The CCPA gives consumers the right
to request that we (1) disclose what
Personal Information we collect,
use, disclose, and sell, and (2)
delete certain Personal Information
that we have collected or
maintained. you may submit these
requests to us as described below,
and we honor these rights where they
apply.
If a request is submitted in a
manner that is not one of the
designated methods for submission,
or if the request is deficient in
some manner unrelated to our
verification process, we will either
(i) treat the request as if it had
been submitted in accordance with
the designated manner, or (ii)
provide you with specific directions
on how to submit the request or
remedy any deficiencies with the
request, as applicable.
-
Request to Know: As a
California resident, you
have the right to request:
(1) the specific pieces of
Personal Information we have
collected about you; (2) the
categories of Personal
Information we have
collected about you; (3) the
categories of sources from
which the Personal
Information is collected;
(4) the categories of
Personal Information about
you that we have sold and
the categories of third
parties to whom the Personal
Information was sold; (5)
the categories of Personal
Information about you that
we disclosed for a business
purpose and the categories
of third parties to whom the
Personal Information was
disclosed for a business
purpose; (6) the business or
commercial purpose for
collecting, disclosing, or
selling Personal
Information; and (7) the
categories of third parties
with whom we share Personal
Information. Our response
will cover the 12-month
period preceding our receipt
of a verifiable request.
-
Request to Delete: As
a California resident, you
have a right to request the
erasure/deletion of certain
Personal Information
collected or maintained by
us. As described herein, we
will delete your Personal
Information from our records
and direct any service
providers (as defined under
applicable law) to delete
your Personal Information
from their records. However,
we are not required to honor
a deletion request if an
exemption applies under the
law.
-
Submitting a Request:
-
Submission of
Instructions:
You may submit a
request to know or
to delete by email
to the address
provided in the
‘Grievances’ section
above or by
submitting a request
via mail to address
provided by us in
our Terms of Use or
the Platform page.
Regarding requests
to delete, we may
present you with the
choice to delete
select portions of
your Personal
Information, but a
global option to
delete all Personal
Information will be
offered and more
prominently
presented.
-
Verification
Process:
We are required by
law to verify the
identities of those
who submit requests
to know or to
delete. To determine
whether the
individual making
the request is the
consumer about whom
we have collected
information, we will
verify your identity
by matching the
identifying
information provided
by you in the
request to the
Personal Information
that we already
maintain about you.
As a part of this
process, you will be
required to provide
your name and email
address, and mobile
number (if the same
have been
voluntarily provided
by you at the time
of registering on
the Platform or
otherwise while
using the Platform).
We will inform you
if we cannot verify
your identity.
Please note-
-
If we cannot
verify the
identity of
the person
making a
request for
categories
of Personal
Information,
we may deny
the request.
If the
request is
denied in
whole or in
part for
this reason,
we will
provide a
copy of, or
direct you
to, our
Privacy
Policy.
-
If we cannot
verify the
identity of
the person
making the
request for
specific
pieces of
Personal
Information,
we are
prohibited
from
disclosing
any specific
pieces of
Personal
Information
to the
requestor.
However, if
denied in
whole or in
part for
this reason,
we will
evaluate the
request as
if it is
seeking the
disclosure
of
categories
of Personal
Information
about the
consumer.
-
If we cannot
verify the
identity of
the person
making a
request to
delete, we
may deny the
request. If
there is no
reasonable
method by
which we can
verify the
identity of
the
requestor to
the degree
of certainty
required, we
will state
this in our
response and
explain why
we have no
reasonable
method by
which we can
verify the
identity of
the
requestor.
-
Authorized
Agents:
Authorized agents
may submit requests
via the methods
identified in this
Policy. If you use
an authorized agent
to submit a request
to know or a request
to delete, we may
require you to: (1)
provide the
authorized agent
with signed
permission to do so;
(2) verify your
identity directly
with us; and (3)
directly confirm
with us that you
provided the
authorized agent
permission to submit
the request.
However, we will not
require these
actions if you have
provided the
authorized agent
with power of
attorney pursuant to
the California
Probate Code.
-
Excessive
Requests:
If requests from a
User are manifestly
unfounded or
excessive, in
particular because
of their repetitive
character, we may
either (1) charge a
reasonable fee, or
(2) refuse to act on
the request and
notify the User of
the reason for
refusing the
request. If we
charge a fee, the
amount will be based
upon the
administrative costs
of providing the
information or
communication or
taking the action
requested.
-
CCPA
Non-Discrimination:
You have the right
not to receive
discriminatory
treatment by us due
to your exercise of
the rights provided
by the CCPA. We do
not offer financial
incentives and price
or service
differences, and we
do not discriminate
against
Users/consumers for
exercising their
rights under the
CCPA.